As long as a person is hurt by another person’s action or words, the latter shall seek apology. Because, the sufferings and insults cannot be rectified.
No matter whether it is deliberate or accidental.
Any genuine human will need to say sorry, and if possible try to redress the damage inflicted.
This moral principle is applicable to all forms of life, be it bird or animal. That’s why we tend to feel upset emotionally, even when we see a dog hurt by vehicle on the road.
After all, humans take pride in their Sixth sense but behave irrationally. For instance, during this Corona pandemic, nobody cares for social distancing.